Help & FAQs

Frequently Asked Questions

Please select the following link to view a PDF of our Frequently Asked Questions.


The ECEPP Helpdesk is open from 8:00am to 6:00pm (UK time) Monday to Friday excluding UK Bank holidays and can be contacted using the form below. Alternatively, you can call (+44) 141 270 7618. Clients and registered suppliers also have access to ‘live chat’ facilities once registration is complete.

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